Quality Management System

Quality Management System

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09 November 2026 → 13 November 2026
Quality Management System

Course Aim

The course is designed to equip participants with the broad knowledge, skills and attitude required to develop, implement, maintain, monitor, and continually improve a Quality Management System that ensures organizational processes, products, and services consistently meet customer, regulatory, and organizational requirements in accordance with ISO 9001:2015 standards.

Course Code

QMS

Who should attend

  • Quality Managers and Quality Officers.
  • Airline Operations Personnel.
  • Airport Operations Personnel.
  • Air Navigation Service Provider (ANSP) Personnel.

Entry Requirements

  • Minimum age:18 years
  • Holder of successful Certificate of Secondary Education Examination (CSEE)
  • Ability to communicate effectively in English

Course Content

  • Introduction to Quality Management Systems
  • Quality Management Principles
  • Understanding ISO 9001:2015 Requirements
  • Context of the Organization
  • Leadership
  • Planning
  • Support
  • Operations
  • Performance evaluation
  • Improvement
  • Documentation and Record Management
  • QMS Implementation Project
  • Practical Exercises and Case Studies

Course Duration

  • 5 Working days
course fees
TZS 1,200,000
USD 1,200.00

course details

Category FLIGHT AND AIRPORT OPERATIONS
Course Code QMS
Location Julius Nyerere International Airport, Terminal One Building
Duration 5 Working Days
Dates 09 November 2026 → 13 November 2026
course fees TZS 1,200,000 USD 1,200.00
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